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Chapter 7: Patient Satisfaction
Avoiding risk of embezzlement
It concludes with a variety of case studies and exemplars to assure reader understanding and confidence in moving forward
Be a Moral Authority
the focus of this course
Transforming Healthcare Through Quality Improvement (14 CME) Resource Allocation Chapter 7: Patient SatisfactionThere is no shortage of Quality Improvement (QI) work for physician leaders. Like most of medicine, QI is a mixture of art and science. Leaders need the language, insight and strategies for how to move large groups of people to adopt new practices, as well as the ability to demonstrate how these strategies successfully improve care and reduce measurement and perpetual improvement fatigue. This course will explore the methods, tools and skills required
